Express feelings without blaming others

By Jamie Rathbun

When we are upset with our children, resentful of our spouse, or angry with a co-worker conflict can reach an elevated level. Often when in conflict, we communicate using words that blame and attack. These messages may begin with the word “you.”

For example, “Bill, why didn’t you get done what I asked you to get done today? You were given a simple task and couldn’t get it done. What is wrong with you?”

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